VISIT US
OUR ADDRESS
We are located at:
811 Laukapu St, Hilo, HI 96720
GET DIRECTIONS
Headed our way and want step-by-step directions? Tap one of the buttons below to open Google Maps or Apple Maps and head straight to us.
FAQs
(Frequently Asked Questions)
Do you take walk-ins?
We don’t accept walk-ins, as our schedule is by appointment only. However, cancellations do happen—sign up for our waiting list to be notified when a spot opens.
How do I book an appointment?
Appointments for new clients are not available to book online right now. You can add your name to our waiting list, and we’ll reach out directly as soon as a space becomes available.
Can I book at the last minute?
We’re unable to accommodate last-minute bookings. However, if a cancellation occurs, we’ll notify clients on our waiting list right away.
Where are you located?
What’s your cancellation policy?
Please give at least 24 hours’ notice. Same-day cancellations or no-shows will lose the deposit.
What if I’m running late?
Please let me know right away. Arrivals more than 15 minutes late may need to be rescheduled, and the deposit will not be refunded.
Do you work with kids?
Yes, we’re happy to work with children, though availability may be limited. Please contact us in advance or join the waiting list to secure an appointment.
Do you provide the hair/products, or do I need to bring my own?
I provide professional products. If the service requires additional hair (braids, extensions, wigs), you can bring your own or ask me for recommendations.
Do you travel for services?
Currently I only take clients at the salon.
What forms of payment do you accept?
Payments can be made by cash, credit card, debit card, or other digital payment options. We do not accept checks.
Do you offer refunds?
No refunds are offered on completed services. Please let me know within 48 hours if you have concerns, and I’ll do my best to make adjustments.
Do you offer a waiting list?
No refunds are offered on completed services. Please let me know within 48 hours if you have concerns, and I’ll do my best to make adjustments.
WAITING LIST
REGISTER NOW!
We’re unable to accept new clients at the moment, but spaces do open from time to time. Add your name to the waiting list and we’ll contact you as soon as an appointment becomes available.